Effective Date: August 13, 2026
These Terms & Conditions (“Terms”) govern your use of Heartfelt Hearing’s website, communications, and SMS/text messaging services.
By using our services or opting into SMS communications from Heartfelt Hearing, you agree to these Terms.
SMS Terms of Service
By opting into SMS communications from Heartfelt Hearing through a web form, written consent, verbal consent where permitted, or another opt-in method, you agree to receive SMS/text messages from Heartfelt Hearing at the mobile telephone number you provide.
Types of Messages You May Receive
SMS messages from Heartfelt Hearing may include:
- Appointment confirmations
- Appointment reminders
- Scheduling and rescheduling communications
- Customer care messages
- Hearing aid order and repair updates
- Product pickup or delivery notifications
- Follow-up communications regarding your hearing care or services
- Responses to questions or requests you initiate
- Other service-related notifications
Message Frequency
Messaging frequency may vary depending on your appointments, services, orders, and interactions with Heartfelt Hearing.
Message and Data Rates
Message and data rates may apply. Your mobile carrier’s standard messaging and data rates may apply to SMS communications sent or received as part of our messaging program.
Opting Out
You may opt out of SMS communications from Heartfelt Hearing at any time.
To opt out at any time, text STOP.
After you send STOP, you may receive a confirmation message indicating that you have been unsubscribed. You will no longer receive SMS messages from Heartfelt Hearing unless you subsequently opt in again.
Help and Assistance
For assistance, text HELP or visit our website at heartfelthearing.com.
You may also contact us directly:
Heartfelt Hearing
1115 N. Higley Rd., Suite 110
Mesa, AZ 85205
Phone: (480) 218-4321
Email: [email protected]
Privacy
Heartfelt Hearing respects your privacy. Mobile information, including mobile phone numbers and SMS opt-in consent information, will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.
For more information about how Heartfelt Hearing collects, uses, and protects personal information, please review our Privacy Policy.
Consent to Receive SMS Messages
Your consent to receive SMS/text messages from Heartfelt Hearing is not a condition of purchasing any goods or services.
By opting in, you represent that you are the subscriber or customary user of the mobile telephone number provided and that you are authorized to consent to receive SMS communications at that number.
You are responsible for notifying Heartfelt Hearing if your mobile number changes.
Supported Carriers and Delivery
SMS message delivery is subject to the availability and operation of wireless networks and mobile carriers. Heartfelt Hearing and participating carriers cannot guarantee that messages will be delivered in every circumstance or without delay.
Website and Services
Information provided on the Heartfelt Hearing website is intended to provide general information about our business, products, and services. Website content is not intended to replace individualized hearing healthcare advice, evaluation, or treatment.
We may update, modify, suspend, or discontinue portions of our website or services when reasonably necessary
Intellectual Property
Unless otherwise indicated, content on the Heartfelt Hearing website, including text, graphics, logos, images, and other materials, is owned by or licensed to Heartfelt Hearing and is protected by applicable intellectual property laws.
You may use our website for your personal, noncommercial use. You may not reproduce, distribute, modify, or commercially exploitwebsite content without permission where such permission is required.
Third-Party Services and Links
Our website may contain links to third-party websites or services for convenience. Heartfelt Hearing does not control and is not responsible for the content, availability, terms, or privacy practices of third-party websites or services.
Changes to These Terms
Heartfelt Hearing may update these Terms & Conditions periodically to reflect changes to our services, messaging practices, technology, or applicable requirements.
Updates will be posted on our website with a revised effective date.
Contact Us
Questions regarding these Terms & Conditions or Heartfelt Hearing’s SMS messaging program may be directed to:
Heartfelt Hearing
1115 N. Higley Rd., Suite 110
Mesa, AZ 85205
Phone: (480) 218-4321
Email: [email protected]
Website: heartfelthearing.com
SMS Terms Summary
By opting into SMS from a web form or other medium, you agree to receive SMS messages from Heartfelt Hearing. Messages may include appointment confirmations and reminders, scheduling communications, customer care messages, hearing aid order and repair updates, pickup notifications, follow-up communications, and other service-related notifications.
Messaging frequency may vary. Message and data rates may apply. To opt out at any time, text STOP. For assistance, text HELP or visit our website at heartfelthearing.com.