Our Professional Staff

Our experienced providers are committed to a high standard of patient care and are here for you throughout every stage of your hearing journey.

Who We Are

We understand choosing a hearing care provider is a big decision. At Heartfelt Hearing Center, our number one priority is delivering exceptional patient care. Our experienced staff is well-trained in a variety of services ranging from evaluations to treatment.

We believe great care includes establishing great relationships with our patients. Treating hearing loss is an ongoing process that requires regular follow-ups, maintenance and cleanings to keep you hearing your best. Our staff is here to support you not only during your initial visit but throughout your entire journey to better hearing.

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Our Hearing Professionals

Lisa Gallifer

Lisa Galliher

Provider/Owner

Lisa has been instrumental in growing hearing centers across the country but is most at home working directly with patients to help improve their lives. Henry Smith, owner and founder of America Hears, once said, “Have Lisa do it. She is bright, quick, and not afraid of anything!”

Lisa’s passion is improving the quality of her patients’ lives. As she says, "Where else can I influence every waking moment of a life? Hearing has a profound effect on every relationship, including our own self-esteem. We have an obligation as providers to help those who come to us with a loss, educating them on their options and showing them how much better their lives can be with all the beautiful sounds of life."

Her favorite sound? The giggles of her little grandkids.

Derek Galliher

Derek Galliher

Provider

Derek Galliher, a 4th-generation Phoenician and the son of Lisa, has been licensed since 2019. He’s been involved in the industry since 2004, when he first helped Lisa study for her licensing exam. Derek, who wears hearing aids, has a personal understanding of what it's like to navigate the world with them.

His career in the medical field has been both diverse and extensive. He began as a Nursing Assistant at age 16 and worked in various settings, including hospitals, assisted living centers, and in-home care. He later transitioned to emergency medical services, working as an EMT and then as an emergency room technician while pursuing his college studies.

Derek holds a bachelor's degree in Public Health, which, combined with his hands-on experience, gives him a deep understanding of both the science behind and the compassion needed to best serve his patients.

Outside of work, Derek is a husband and father of three. His favorite sound? The roll of his D&D dice.